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Archives for Business

Managing Customer Experience

When we have positive interaction with a business, we feel good about it – and will probably tell friends or colleagues about the experience as a result. So, how do you go about managing customer experience in your Pub or Restaurant so customers are raving to their friends about you and your business? 

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Business Rates Relief for Pubs

There has been much lobbying from the small business sector to reduce business rates. The Chancellor, Philip Hammond, stated that 600,000 small businesses currently benefit from small business rates relief.

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